Antisocial Behaviour Case Review

An Antisocial Behaviour Case Review is a process that allows members of the public to ask us (including Stockport Council, Greater Manchester Police, Stockport Homes, etc.) to review their agency response to complaints about antisocial behaviour.

The Antisocial Behaviour Case Review is not a first port of call. It is intended to be used in cases when you believe that one or more agencies have failed to respond to reports of antisocial behaviour that have already been made. The process can be used in the following circumstances:

If you (as an individual) have reported antisocial behaviour (ASB) to Stockport Council, the Police and/or a Registered Social Landlord (RSL) three times about separate incidents in the last six months. These must relate to the application and you believe no action has been taken. 

Or: 

If five individuals in the local community have reported similar incidents of antisocial behaviour separately to Stockport Council, the Police and/or Registered Social Landlord (RSL) in the last six months, and they believe that no action has been taken. 

Or: 

If you (as an individual) have complained to Stockport Council, the Police and/or a Registered Social Landlord (RSL) once about an incident or crime motivated by hatred (hate incident / crime) in the last six months and you consider that no action has been taken.

You will need to provide details of each time you reported antisocial behaviour:

  • the agency you reported it to
  • the name of the employee you spoke to
  • and/or Incident Reference Number if you were given one

You should also provide information about the incidents reported and confirm that you have complied with any requests by the agency to help them to take action. For example: completing diary sheets or providing impact statements.

When you request an Antisocial Behaviour Case Review, a case will be generated on Stockport Council’s Reporting System and the Case Review will be co-ordinated by the Council’s Public Safety and Protection Service. Your request will be checked to make sure it fits with the conditions set out above. Someone from the Public Safety and Protection Service may contact you if they need more information. The aim is to respond within 20 days, but someone will let you know if more time is needed.

The relevant agencies will meet to discuss your case and the actions that were considered and carried out. They will review that response and make recommendations on how the problem can be resolved.

You will then receive a response that sets out actions taken and includes suggestions on how agencies can work together to resolve the issues.

If you are unhappy with the response you receive from this process, you can request a further review.

To make an antisocial behaviour case review, visit the Stockport Council Website.